Design, Marketing & IT Support Monthly Retainer
An all-encompassing package that gives you access to everything from graphic design to IT support, whenever you need it. Choose a set number of hours each month to use as you choose.
What's included
Wondering exactly what you’re getting for your money? We’ve broken it down below.
How it works
Here’s a quick breakdown of how the process works:
Step 1
Get in touch
Contact your dedicated account manager to discuss your project. They’ll ask the right questions and let you know how long the task will take.
Step 2
We’ll get to work
Our inhouse team will work with the information you supplied or get in touch for a quick chat if they want to know more. We encourage collaborative working with the aim of getting it right first time.
Step 3
Sign off and delivery
We’ll share the work with you and welcome any thoughts you have, going through rounds of amends where required. Once signed off and delivered you’re free to brief your next task!
What are the benefits of a retainer?
Unlimited requests
Whether it’s marketing support or graphic design, if it’s within your monthly hours there is no limit to the number of requests you can make.
Unlimited revisions
We’re committed to getting it right which is why we offer unlimited revisions.
Super-fast turnarounds
Our inhouse team can deliver things quickly, we don’t shy away from a tight deadline.
More for your money
By choosing a retainer package you get reduced costs across all services, making your budget go further.
One flat monthly rate
One cost to pay each month means there are no nasty surprises!
100% ownership
You still have ownership over your brand, yet we also take full accountability for the work we do.
Packages to suit your business
We can help you choose the right package for your needs. Plus, we’ll review it every few months to ensure you’re getting the most for your money.
Essentials
£570 / mo
- 10 dedicated hours
- Support ticket system
- One monthly meeting (40mins)
- 5% discount
Growth
£1,080 / mo
- 20 dedicated hours
- Support ticket system
- Priority service
- One monthly meeting (40mins)
- Dedicated account manager
- 10% discount
Pro
£1,530 / mo
- 30 dedicated hours
- Support ticket system
- Priority service
- Two meetings per month (40mins)
- Dedicated account manager
- 15% discount
All prices exclusive of VAT. With our retainer packages, you can choose a set amount of hours per month depending on your needs, for an initial period of 3 months. We will then re-assess your package to ensure you are getting exactly what you need and will then move onto a 3, 6, 9 or 12 month agreement. If you ever need more hours than the agreed number of hours per month, overtime is charged at our regular hourly rate of £60 per hour. Please note that retainer hours do not roll over each month. We will always let you know in advance if we are close to hitting our hours for the month.
Frequently Asked Questions
Here are a few frequently asked questions about our packages. However, get in touch if you have any more.
Unlimited requests and revisions mean that if it falls within your hours you can make as many requests as you like, and as many amends as you require. If it falls outside of your hours, we can discuss it on a job-by-job basis.
As detailed above, the retainer covers design, marketing, web and technical services. This includes graphic design, social media, web development and IT support.
Pretty quickly, get in touch and we’ll see what we can do!
Yes, we encourage our clients to build relationships with our inhouse design team so they can get a deeper understanding of your style and preferences.
We would charge on an hourly basis, on top of your fixed rate, then review your monthly package to ensure you’re getting the best possible deal.